ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why do I get a spinning black circle on Firefox tab instead of the Firefox logo?

  • 5 ردود
  • 1 has this problem
  • 2 views
  • آخر ردّ كتبه stahr

more options

Since downloading Firefox I am having about 50-50 percent success rate of reaching the website I enter or click on. About 50% of the time the site loads just fine and about 50% of the time the site won't load and I get the ever spinning black circle on the left side of the tab where the Firefox logo usually is. In the instances where the site doesn't load and I get the spinning black circle if I go back and forth 3 or 4 times or hit the "x" and refresh button in the address bar a few times I can eventually get the site to load. Another odd things is lots of times when I do finally get the site to load I still don't get the Firefox symbol on the tab, I get a spinning green circle instead. Any help would be much appreciated. Thanks.

Since downloading Firefox I am having about 50-50 percent success rate of reaching the website I enter or click on. About 50% of the time the site loads just fine and about 50% of the time the site won't load and I get the ever spinning black circle on the left side of the tab where the Firefox logo usually is. In the instances where the site doesn't load and I get the spinning black circle if I go back and forth 3 or 4 times or hit the "x" and refresh button in the address bar a few times I can eventually get the site to load. Another odd things is lots of times when I do finally get the site to load I still don't get the Firefox symbol on the tab, I get a spinning green circle instead. Any help would be much appreciated. Thanks.

All Replies (5)

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test.

more options

Thanks for the help it seems to work a little better in safe mode. But now instead of the ever spinning black circle I get an ever spinning green circle as if the sites are not fully loading. I noticed there is a tab in the lower lefthand corner of the window telling me it is waiting on this or that site most of which appear to be advertising sites. I'm wondering why it wouldn't be best to operate in safe mode all the time? I like the fact that it blocks ads on pages by not allowing a connection to servers like googleads.doubleclick when in safe mode.

more options

The lower right is a display telling you what the browser is doing.

more options

Update your Shockwave Flash v14.0 r0 http://get.adobe.com/shockwave/

more options

I have v14.0 r0 already.