Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

When I correctly enter a captcha request on swagbucks.com pages using the new firefox 22 version, nothing happens.

  • 2 antwoorde
  • 6 hierdie probleem
  • 5 views
  • Laaste antwoord deur G.Larson

MaggieMae52
MaggieMae52
more options

Since using the new firefox 22 version, whenever a captcha appears on one of the swagbucks.com pages and I correctly enter it, nothing happens. It does not work. It is like I didn't respond to the captcha.

Since using the new firefox 22 version, whenever a captcha appears on one of the swagbucks.com pages and I correctly enter it, nothing happens. It does not work. It is like I didn't respond to the captcha.

All Replies (2)

kobe
kobe
more options

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

G.Larson
G.Larson
more options

I've been having the same problem with eBay and on AARP. Clearing the cache and cookies changes nothing. I have to use another browser.

Gewysig op deur G.Larson