Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

The Firefox PDF viewer won't render drop-shadows created within Adobe InDesign. It replaces them with a flat gray box.

  • 3 antwoorde
  • 13 hierdie probleem
  • 13 views
  • Laaste antwoord deur fallulafirst

more options

The new built-in Firefox PDF viewer won't render gradient drop-shadows created within Adobe InDesign. It replaces them with a flat gray box - no matter what shape it sits behind. Is there a fix for this problem?

The new built-in Firefox PDF viewer won't render gradient drop-shadows created within Adobe InDesign. It replaces them with a flat gray box - no matter what shape it sits behind. Is there a fix for this problem?

Gekose oplossing

Current Firefox versions have enabled a built-in PDF Viewer that doesn't have all features that other PDF readers like the Adobe Reader have or may not function properly otherwise.

You can change the action for Portable Document Format (PDF) from Preview in Firefox to use the Adobe Reader or set to Always Ask in "Firefox > Preferences > Applications".

You can set the pdfjs.disabled pref to true on the about:config page to disable the build-in PDF viewer.

See also:

Lees dié antwoord in konteks 👍 3

All Replies (3)

more options

Gekose oplossing

Current Firefox versions have enabled a built-in PDF Viewer that doesn't have all features that other PDF readers like the Adobe Reader have or may not function properly otherwise.

You can change the action for Portable Document Format (PDF) from Preview in Firefox to use the Adobe Reader or set to Always Ask in "Firefox > Preferences > Applications".

You can set the pdfjs.disabled pref to true on the about:config page to disable the build-in PDF viewer.

See also:

more options

Thanks for you quick response! Much appreciated.

I apologize. I guess I should have included that we're posting PDFs on our websites and are concerned that others who are accessing them are viewing the glitchy images. I'm assuming there's no fix for this problem at this time, but perhaps with future versions it will be rectified?

The good news is that when they're downloaded, they're fine.

Thanks again.

more options

I am having the exact same issues. We upload larger pdf's frequently to send to our clients for approval and if they viewing the link through the new firefox pdf viewer they are seeing these issues (boxes where the drop shaddows should be). Most annoying!

I hope this gets fixed soon.

Cheers