We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox will not download to MAC; two files downloaded (33 mb; 2 files zero kb available)

  • 1 antwoord
  • 2 hierdie probleem
  • 5 views
  • Laaste antwoord deur cor-el

gtheath
gtheath
more options

Download current version for MAC. My computer is MAC OS X, ,10.6.8. 16-1.0.2 is downloaded; 33mb. Have to click on the downloaded program in the download list. Starts and disk icon appears on desktop. Nothing happens. Click on moving Firefox to App folder. 1 of 2 selected, Zero KB available. Trying to download 86 mb. Image labeled Firefox appears in app folder. Looks like stack of paper; circle with line through it is on top of papers.

Download current version for MAC. My computer is MAC OS X, ,10.6.8. 16-1.0.2 is downloaded; 33mb. Have to click on the downloaded program in the download list. Starts and disk icon appears on desktop. Nothing happens. Click on moving Firefox to App folder. 1 of 2 selected, Zero KB available. Trying to download 86 mb. Image labeled Firefox appears in app folder. Looks like stack of paper; circle with line through it is on top of papers.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that Firefox gets installed properly.

Open the Firefox disk image (DMG) file and drag the Firefox program to the application folder on your hard drive.
You shouldn't double-click the Firefox application to run it from the disk image, but drag it out of the DMG folder instead.

If that still doesn't work then try to repair the disk permissions: