Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Why do I intermittently see the generic 'fireflox' plug-in activated? I suspect that it is related to Adobe; however, it shows up in the task manager as FF

needurhelp
needurhelp
more options

Why do I intermittently see the generic 'fireflox' plug-in activated? I suspect that it is related to Adobe; however, it shows up in the task manager as Firefox. When I kill the adobe flash player, the plug-in disappears. If it is indeed Adobe, then why is it launching when it has been disabled in the add-ons manager?

I am also curious to know why we are not able to disable an extension permanently? I am concerned that folks can easily hack the Hotspot Shield and keyscrambler extensions. So, how do we know that they are not being comprised with your other current security issues?

Why do I intermittently see the generic 'fireflox' plug-in activated? I suspect that it is related to Adobe; however, it shows up in the task manager as Firefox. When I kill the adobe flash player, the plug-in disappears. If it is indeed Adobe, then why is it launching when it has been disabled in the add-ons manager? I am also curious to know why we are not able to disable an extension permanently? I am concerned that folks can easily hack the Hotspot Shield and keyscrambler extensions. So, how do we know that they are not being comprised with your other current security issues?

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

I'm assuming fireflox with an L in the name is a typo?

If not, can you provide more detail about the plugin? Who is the publisher, where is it installed, what is it for, etc.?

By the way, if you see plugin-container.exe in the Task Manager, that is used to isolate Flash from firefox.exe so that crashes in Flash do not kill your entire browsing session. That's normal.

Regarding extensions, which ones did you disable that become re-enabled on their own? If you don't want an extension, you should be able to remove it. If it was installed by third party software, then usually you can remove it through the Windows Control Panel and/or options in the related software.