Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

When I click on a contact in Yahoo mail to email them, I get a box with the message "Something unexpected just happened...." and the screen locks up.

more options

This happens with Firefox 11.0, Yahoo! edition 1.9 on Mac OS/X 10.6. Also the "To" line in the Yahoo mail send screen no longer auto-fills.

This happens with Firefox 11.0, Yahoo! edition 1.9 on Mac OS/X 10.6. Also the "To" line in the Yahoo mail send screen no longer auto-fills.

All Replies (1)

more options

There have been various issues with Yahoo based email and the Flash plugin. Your Flash plugin is pretty old. You should go to http://www.mozilla.org/en-US/plugincheck/ and update Flash and any others that are outdated and then see if the problem still happens.