Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

i upgraded to firefox 11 from 3.6 recently, but firefox11 does not work well with my windows 7. it became slow and strucks up for 6 secs for every click.

  • 3 antwoorde
  • 22 hierdie probleem
  • 3 views
  • Laaste antwoord deur kiran1bk

more options

firefox 11 hangs frequently for about 6 secs for every click like switching between tabs, closing tabs , opening new tabs, clicking a link etc,,,,, firefox 3.6.17 worked well previously but 11 is too slow. problem is same with version 4 and 4.01 can anyone please help me to resolve my problem

firefox 11 hangs frequently for about 6 secs for every click like switching between tabs, closing tabs , opening new tabs, clicking a link etc,,,,, firefox 3.6.17 worked well previously but 11 is too slow. problem is same with version 4 and 4.01 can anyone please help me to resolve my problem

Gekose oplossing

I'm sorry you are having problems with Firefox not running as fast as it should. I'd love to help you out here so you can get Firefox running at the ideal speed.

Firefox, try to start Firefox up using Safe Mode. It temporarily disables your extensions, customizations, etc so we can see if they are making firefox slow down. If Firefox works fine in Safe Mode, then this is likely an add-on issue. Restart Firefox in normal mode, then type "About:addons" (without the quotes) in the address bar. Disable your extensions one by one, restarting Firefox between each one, until you find the trouble maker. Once you do, you can disable that add-on.

I also see you have McAfee Site adviser. I'd recommend disabling that, as it is notorious for causing massive memory leaks that slow Firefox down

If Safe Mode doesn't work, you can also try to update your graphics card driver. Reading Upgrade your graphics drivers to use hardware acceleration and WebGL can show you how to do that.

Lees dié antwoord in konteks 👍 1

All Replies (3)

more options

Gekose oplossing

I'm sorry you are having problems with Firefox not running as fast as it should. I'd love to help you out here so you can get Firefox running at the ideal speed.

Firefox, try to start Firefox up using Safe Mode. It temporarily disables your extensions, customizations, etc so we can see if they are making firefox slow down. If Firefox works fine in Safe Mode, then this is likely an add-on issue. Restart Firefox in normal mode, then type "About:addons" (without the quotes) in the address bar. Disable your extensions one by one, restarting Firefox between each one, until you find the trouble maker. Once you do, you can disable that add-on.

I also see you have McAfee Site adviser. I'd recommend disabling that, as it is notorious for causing massive memory leaks that slow Firefox down

If Safe Mode doesn't work, you can also try to update your graphics card driver. Reading Upgrade your graphics drivers to use hardware acceleration and WebGL can show you how to do that.

more options

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:


A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

more options

i tried in safe mode but browser still strucks up.

i disabled all my add ons but there is no improvement

and my graphic driver is latest nvidia version problem is only with new versions of firefox except 3.6