Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox not displaying a window now it's updated. Via safe mode, disabling addons and resetting to defaults does not help.

  • 2 antwoorde
  • 2 hierdie probleem
  • 2 views
  • Laaste antwoord deur Tiera

more options

I've opened via safe mode but all add-ons are disabled so I can't deal with them that way. Via the initial safe mode pop up I've selected disable add-ons, reset toolbars and controls, reset user preferences to Firefox defaults and restore default search engines (so everything except delete bookmarks). Hitting 'make changes and restart' button shows that firefox loads in the task manager but still no window opens.

I've also uninstalled, rebooted, re-installed, rebooted but I'm lost for what to do now :-/

I've opened via safe mode but all add-ons are disabled so I can't deal with them that way. Via the initial safe mode pop up I've selected disable add-ons, reset toolbars and controls, reset user preferences to Firefox defaults and restore default search engines (so everything except delete bookmarks). Hitting 'make changes and restart' button shows that firefox loads in the task manager but still no window opens. I've also uninstalled, rebooted, re-installed, rebooted but I'm lost for what to do now :-/

Gekose oplossing

That didn't work for me unfortunately, but I updated everything and anything that needed it. Cleaned the registry and de-fragmented the main disc also.

I ended up restoring a previous version of Firefox though. It now shows as the current version so I figure that there was a corrupt file somewhere that for some reason didn't repair when I uninstalled and then reinstalled the current version directly.

Lees dié antwoord in konteks 👍 0

All Replies (2)

more options

Are you able to start Firefox in Save mode?

If that works then try to disable hardware acceleration.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

If disabling hardware acceleration works then check if there is an update available for your graphics display driver.

more options

Gekose oplossing

That didn't work for me unfortunately, but I updated everything and anything that needed it. Cleaned the registry and de-fragmented the main disc also.

I ended up restoring a previous version of Firefox though. It now shows as the current version so I figure that there was a corrupt file somewhere that for some reason didn't repair when I uninstalled and then reinstalled the current version directly.

Gewysig op deur Tiera