After downloading and installing Firefox 8, I am unable to use it.
I am using a dialup connection and Windows XP. A dialog box appears when I try to use Firefox that says I must restart the computer to complete a previous upgrade of Firefox. I have rebooted at least 6 times, but nothing has changed.
Gekose oplossing
If there are problems with updating then best is to download the full version and uninstall the currently installed version and delete the Firefox program folder to remove any leftover files.
Download a fresh Firefox copy and save the file to the desktop.
- Firefox 8.0.x: http://www.mozilla.com/en-US/firefox/all.html
Uninstall your current Firefox version if possible.
- Do not remove personal data when you uninstall the current version or you lose your bookmarks and other data in the profile folder.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
- It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
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All Replies (4)
Gekose oplossing
If there are problems with updating then best is to download the full version and uninstall the currently installed version and delete the Firefox program folder to remove any leftover files.
Download a fresh Firefox copy and save the file to the desktop.
- Firefox 8.0.x: http://www.mozilla.com/en-US/firefox/all.html
Uninstall your current Firefox version if possible.
- Do not remove personal data when you uninstall the current version or you lose your bookmarks and other data in the profile folder.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
- It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
Thank you! Success!
Thank you! Success!
You're welcome