Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

cannot print from the browser. could last night but not this morning. can print from MS word

  • 3 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur jaw717

more options

I can print from 5.0 on my laptop but not 6.01 on my desktop. When I click on the print button it fails to even open the print dialog box.

I can print from 5.0 on my laptop but not 6.01 on my desktop. When I click on the print button it fails to even open the print dialog box.

All Replies (3)

more options

Dear wmshaffer,

Try to reinstall an updated version of the firefox browser.

more options

No reinstall, just go to Help and open About Firefox. It will update to 6.0.2

But I don't recall an issue for printers being fixed for 6.0.2

More than likely on of your Add-ons have updated and is causing the issue. Try Diagnose Firefox issues using Troubleshoot Mode

more options

I just down loaded firefox but there is not a button to print my email