Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Last night Firefox Sync at home and now at work has Error while synchronising: unknown error - using firefox 5

  • 4 antwoorde
  • 14 hierdie probleem
  • 1 view
  • Laaste antwoord deur adamprocter

more options

Since last night at home and now at work has Error while synchronising: unknown error - using firefox 5.

Turned on logging it says a number of things but mainly a few lines like so Engine.History WARN Error decrypting record: Record SHA256 HMAC mismatch:

and

1309259127576 Service.Main DEBUG Exception: Some engines did not sync correctly No traceback available

Since last night at home and now at work has Error while synchronising: unknown error - using firefox 5. Turned on logging it says a number of things but mainly a few lines like so Engine.History WARN Error decrypting record: Record SHA256 HMAC mismatch: and 1309259127576 Service.Main DEBUG Exception: Some engines did not sync correctly No traceback available

All Replies (4)

more options

Hi,

It seems like something is not working properly in your account. Please, file a bug so the developers can track and fix what's happening.

more options

done thanks

more options

Ok so nothing on here and no one assigned to bug as every day goes by the problem gets bigger - the worst thing about Sync is support.

more options

Fixed it myself - Backed up profile - on my work mac I unticked each sync setting in preferences > restarted FF > ticked one on at a time and forced a sync. Worked ok - got home > opened FF (no problems)