Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

My comcast.net homepage will open ok in internet explorer browser but only opens a partial page with Mozilla Firefox. No error messages given it just won't include all the information that usually loads. Any suggestions

  • 2 antwoorde
  • 5 hierdie probleem
  • 2 views
  • Laaste antwoord deur cmullins40

more options

It had been opening fine but then a couple of weeks ago it stopped opening correctly. I contacted Comcast and they said it is a problem with Mozilla as it opens ok on my computer with Internet Explorer. I am not using your latest version as it is not compatible with a couple of my programs.

It had been opening fine but then a couple of weeks ago it stopped opening correctly. I contacted Comcast and they said it is a problem with Mozilla as it opens ok on my computer with Internet Explorer. I am not using your latest version as it is not compatible with a couple of my programs.

All Replies (2)

more options

Clear Firefox's Cache

Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

If needed, delete the site's cookies

Right-click the page, choose View Page Info > Security > "View Cookies"

more options

I tried what you suggested and unfortunately it didn't help. My homepage still won't load correctly. Any other suggestions? Thanks!