Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

When I try to update my Firefox, it doesn't connect to the update server. How do I fix this?

  • 2 antwoorde
  • 37 hierdie probleem
  • 2 views
  • Laaste antwoord deur jndrayton

jndrayton
jndrayton
more options

I use a Mac OS X Version 10.6.6. When I try to update my Firefox 3.6.13 using Downloading Update, the window says, "Connecting to the update server," but it never does connect. How do I make the connection? (The Safari Pop-Up Blocker is off.)

I use a Mac OS X Version 10.6.6. When I try to update my Firefox 3.6.13 using Downloading Update, the window says, "Connecting to the update server," but it never does connect. How do I make the connection? (The Safari Pop-Up Blocker is off.)

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options
  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re-)install.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

jndrayton
jndrayton Vraag-eienaar
more options

Thanks, cor-el. I tried following your directions but at the last stage was told I don't have permission to download "some items." Frustrating! jndrayton

Gewysig op deur jndrayton