We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I am having problems with websites requiring cookies. In PRIVACY I have checked ACCEPT COOKIES, and THIRD PARTY COOKIES. However, I am still having problems. I used your "Enabling and disabling cookies" but it still does not work. Thanks.

  • 2 antwoorde
  • 29 hierdie probleem
  • 13 views
  • Laaste antwoord deur jogger60

more options

For example, I went to Netflix site(which I am registered at) and I immediately get a screen which asks me to enable cookies and gives me different links for instructions on how to enable cookies for different operating systems.

For example, I went to Netflix site(which I am registered at) and I immediately get a screen which asks me to enable cookies and gives me different links for instructions on how to enable cookies for different operating systems.

Gekose oplossing

Always good to start with a fresh reboot with Windows XP if an issue just happens.

Check your security software settings, you may be blocking at that level, firewall and FF add-ons.

1) FF settings: Tools, Options, Privacy Tab, change keep until: to, Ask me every time, click OK at bottom of box. Then try to go to NetFlix, if you are not asked about cookies, they are not getting to FF, go back to your other security software settings and FF add-ons.

https://support.mozilla.com/media/uploads/images/2011-03-13-10-18-14-e458fa.PNG

2) Next FF settings: Tools, Options, Privacy Tab, Exception Button, add Netflix web address and click Allow Button, ALSO check for any BLOCK settings. Click close button, ok button and Test the results.

https://support.mozilla.com/media/uploads/images/2011-03-13-10-18-05-ed2938.PNG

3) Next FF settings: Tools, Options, Security Tab, click Exceptions Button, add Netflix web address and click Allow Button. Click close button, OK button and Test the results.

Lees dié antwoord in konteks 👍 0

All Replies (2)

more options

Gekose oplossing

Always good to start with a fresh reboot with Windows XP if an issue just happens.

Check your security software settings, you may be blocking at that level, firewall and FF add-ons.

1) FF settings: Tools, Options, Privacy Tab, change keep until: to, Ask me every time, click OK at bottom of box. Then try to go to NetFlix, if you are not asked about cookies, they are not getting to FF, go back to your other security software settings and FF add-ons.

https://support.mozilla.com/media/uploads/images/2011-03-13-10-18-14-e458fa.PNG

2) Next FF settings: Tools, Options, Privacy Tab, Exception Button, add Netflix web address and click Allow Button, ALSO check for any BLOCK settings. Click close button, ok button and Test the results.

https://support.mozilla.com/media/uploads/images/2011-03-13-10-18-05-ed2938.PNG

3) Next FF settings: Tools, Options, Security Tab, click Exceptions Button, add Netflix web address and click Allow Button. Click close button, OK button and Test the results.

more options

Thanks to 1FastBeemer for your help. I don't remember changing anything but my CA firewall was blocking the cookies.