We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

When updating add-ons I frequently get Download error -228 for all updates. Trying again later, they all update successfully.

  • 2 antwoorde
  • 5 hierdie probleem
  • 10 views
  • Laaste antwoord deur LudwigWN

LudwigWN
LudwigWN
more options

When Firefox starts up it checks for add-on updates. Frequently I get "Firefox could not install the file at http://releases.mozilla.org/pub/mozilla.org/addons/10868/forefox_sync-1.6.3-sm+fb+fx.xpi because Download error -228" This one is for Firefox Sync; I get equivalent for any others for which updates were found. I find all updates will apply, or none. It's never some do and some don't.

When Firefox starts up it checks for add-on updates. Frequently I get "Firefox could not install the file at http://releases.mozilla.org/pub/mozilla.org/addons/10868/forefox_sync-1.6.3-sm+fb+fx.xpi because Download error -228" This one is for Firefox Sync; I get equivalent for any others for which updates were found. I find all updates will apply, or none. It's never some do and some don't.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

See if this helps you,
https://support.mozilla.com/en-US/kb/unable+to+install+add-ons#Download_Error_228

LudwigWN
LudwigWN Vraag-eienaar
more options

Thanks for the link. Unfortunately this doesn't help because without changing any setting the update will eventually install be it a day or three later. .. If updates were disabled, then they would remain disabled and no updates would ever install (& I'd expect a more relevant worded message), which is not the case. I would expect Firefox to find updates to extensions only if they were compatible, or again tell me "not compatible" rather than a nondescript "download error" message. .. I have Firefox auto-updating so am on the latest release (not beta) most of the time .. until it tells me to download the latest.