Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

PLEASE HELP! microsoft visual c++ runtime error,abnornal programme

  • 3 antwoorde
  • 3 hierdie probleem
  • 1 view
  • Laaste antwoord deur Anthemis89

more options

I've tried to open my firefox but it keeps giving the error I explained above. Yes, I did read the articles about it and I have scaned my laptop (no virus) and I also downloaded Malwarebytes and scanned my laptop with that as well but it does not work and also according to another article on here I have tried to fix it through the safmode but it won't start. I even tried removing and reinstalling firefox. Nothing is working. PLEASE HELP ME :( I use firefox 3.6.13 It was fine till today! :(

I've tried to open my firefox but it keeps giving the error I explained above. Yes, I did read the articles about it and I have scaned my laptop (no virus) and I also downloaded Malwarebytes and scanned my laptop with that as well but it does not work and also according to another article on here I have tried to fix it through the safmode but it won't start. I even tried removing and reinstalling firefox. Nothing is working. PLEASE HELP ME :( I use firefox 3.6.13 It was fine till today! :(

All Replies (3)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
more options

The problem is the dafemod start window doesn't start at all! Therefore, I am not able to fix it through there.