Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I am using firefox on Windows 7 home premium platform today I updated my firefox to its latest version i.e. 3.6.12 I restart my system but when I click on firefox icon nothing happened in fact its exe was running in backend

  • 1 antwoord
  • 21 hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

sudeep.nigam
sudeep.nigam
more options

Hi! I am using firefox on Windows 7 home premium platform today I updated my firefox to its latest version i.e. 3.6.12 first I uninstall the firefox but keeps my personal setting and then restart my system but when I click on firefox icon nothing happened in fact its exe was running in backend firefox version 3.5 is working fine on my system as I low grade myself to 3.5 again. Kindly help.

Hi! I am using firefox on Windows 7 home premium platform today I updated my firefox to its latest version i.e. 3.6.12 first I uninstall the firefox but keeps my personal setting and then restart my system but when I click on firefox icon nothing happened in fact its exe was running in backend firefox version 3.5 is working fine on my system as I low grade myself to 3.5 again. Kindly help.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox.

See Server Not Found - Troubleshoot connection problems and Configure firewalls so that Firefox can access the Internet and http://kb.mozillazine.org/Firewalls