Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

New tab content hijacked with Firefox competitor when new software was installed. How to change it back to blank?

  • 6 antwoorde
  • 12 hierdie probleem
  • 1 view
  • Laaste antwoord deur the-edmeister

post-it
post-it
more options

Hello.

I installed a new free software app and it had an option to add a competitor of Firefox's toolbar and change the home page, I believe. I first unchecked it but because of a hiccup during the installation, the checks reappeared and I couldn't change it.

Now, every time I click to get a new tab, FF's competitor's search box is on the page.

Q: How can I change it back to blank ? I've found out that it is not the home page feature and I don't see where to make the change in the tab preferences.

Thanks.

Hello. I installed a new free software app and it had an option to add a competitor of Firefox's toolbar and change the home page, I believe. I first unchecked it but because of a hiccup during the installation, the checks reappeared and I couldn't change it. Now, every time I click to get a new tab, FF's competitor's search box is on the page. '''Q: '''How can I change it back to blank ? I've found out that it is not the home page feature and I don't see where to make the change in the tab preferences. Thanks.

All Replies (6)

the-edmeister
the-edmeister
  • Moderator
more options

Is there a name for that "competitor" or are we supposed to guess?

post-it
post-it Vraag-eienaar
more options

The question is, what are the steps to get back to a blank page, hence removing the current unwanted content when clicking to get a new tab?

FF's competitor did not create the issue, so I don't believe it is fair to name them.

Thanks.

the-edmeister
the-edmeister
  • Moderator
more options

By default Firefox opens a blank page when you open a new Tab. Un-installing whatever extension that "competitor" installed is a good place to start.

post-it
post-it Vraag-eienaar
more options

Thanks for your reply.

I uninstalled the main software which I didn't get it to work in the limited time I had. I may try later, though. The toolbar and that page on the new tab were not part of the uninstall routine.

Hopefully, there is another way to revert back to the blank page.

Thanks.

post-it
post-it Vraag-eienaar
more options

UPDATE:

Hello.

I found that the installation of the toolbar was a separate app that was found in Windows uninstall programs; so I did. I now have the blank page back. Yeah!

Thanks for the info that indicated that it may have been a separate app which I subsequently looked even further.

the-edmeister
the-edmeister
  • Moderator
more options

You're welcome.