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My Reply command no longer shows for sending back email to the origional sender

  • 14 antwoorde
  • 0 hierdie probleem
  • Laaste antwoord deur omni232

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The Reply command no longer shows when I want to send an email back to the person that sent it. There is a note at the bottom of the email that says: A unique identity matching the From address was not found. The message will be sent using the current From field and setting from identity Vince Hunter < omni232@telus.net> Can you give me instructions in laymans terms to fix this bug and return it back to the way it was?

The Reply command no longer shows when I want to send an email back to the person that sent it. There is a note at the bottom of the email that says: A unique identity matching the From address was not found. The message will be sent using the current From field and setting from identity Vince Hunter < omni232@telus.net> Can you give me instructions in laymans terms to fix this bug and return it back to the way it was?

All Replies (14)

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What steps are you taking? For example, if you rightclick and select 'edit as a new message', that warning appears. But it should not if you just click 'reply'

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When I open my email in Thunderbird, the Reply/Forward commands are not shown in the Toolbar and the reply address is directed to me, not the sender. It is just lately the emails have been doing this and I don't know how to fix it back to the way it was.

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I haven't received any solutions to this problem ?

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Please send a screenshot of Thunderbird with the problem highlighted.

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I think your Inbox is acting like a Drafts folder:

https://support.mozilla.org/en-US/questions/1460237

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It seems I cannot find a solution to this problem and I have run out of options. can Mozzila possibly phone and offer a solution? I do not know how to take a screenshot of the offending emails because every email shows the problem. I receive the emails with my email address in the senders line. The email doesn't come as it used to with reply/forward commands in the Tool Bar line .To reply to an email, I have to remove my address and type in the proper address then click on File ,scroll down and click on send now . Some of the suggestions show commands I don't see on my screen so I am stopped in doing what they suggest.

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This venue won't allow me to paste your screen shot here.

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What do I do if I don't receive a reply that solves my problem?

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omni232 said

What do I do if I don't receive a reply that solves my problem?

I don't see that you tried the method suggested in my previous reply.

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Ok, I tried your method. What I see was not exactly as you have shown when I clicked on the Properties. There was not any Folder Properties. Anyways, I clicked on the box named Fix and nothing happened and I closed Thunderbird. I will wait until I receive an email to see if anything happened. Regardless, thanks for your efforts. Vince

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Did you install the FolderFlags add-on and then look at the Flags tab shown in the pictures?

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I don't know where to look or how to install the Folder Flags add-on shown in the pictures. The picture I get doesn't have a Folder Flag. Send instructions as to how to install the Folder Flags.

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Ok, found it and installed the Folderflags. It showed the Drafts and inbox folders selected so I unselected the Drafts. I will reboot and see if it shows any changes to my inbox. I'll let you know.

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My inbox looks the same. It arrives in my telus account instead of this hotmail account so I will have to wait until I get an email to the telus account.

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Vra 'n vraag

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