Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

can't use firefox since my update today

  • 1 antwoord
  • 0 hierdie probleem
  • Laaste antwoord deur Kiki

jrminkin
jrminkin
more options

Got the following Error message today after update downloaded. "Error:Platform version '129.0.1 is not compatible with minVersion >= 129.0 maxVersion <= 129.0

Got the following Error message today after update downloaded. "Error:Platform version '129.0.1 is not compatible with minVersion >= 129.0 maxVersion <= 129.0

All Replies (1)

Kiki
Kiki
  • Locale Leader
  • Moderator
  • Administrator
more options

Hi jrminkin,

This is a known issue caused by a corrupted installation after a failed update. The workaround is to uninstall and then re-install Firefox to fix this issue while our team is working on a more permanent fix. You don't need Google Play on PC and you shouldn't lose any data if you download the full installer from our official source.

So sorry for taking a long time to get back here with an actual resolution. 🙏

Helpful?

Vra 'n vraag

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.