We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

O365 Folder Sync: TBSync

more options

I've installed TBSync with Thunderbird and my O365 calendar is now syncing.

However, my email subfolders are not fully updating.

I have a # of subfolders I've created in O365 but they aren't appearing in TBSync in order to choose them to sync in Thunderbird. I am getting some (what I would call 'standard') subfolders in TBSync to choose such as Contact, Calendar, Tasks, and some other email accounts I have 'sync'd' into O365, but none of the actual email subfolders for the O365 account itself (i.e. 2024 Financials).

In Thunderbird, the only folders I see to sync (Synchronization & Storage > Advanced)are: Inbox, Draft, Sent, and Trash

What am I doing wrong or missing?

I've installed TBSync with Thunderbird and my O365 calendar is now syncing. However, my email subfolders are not fully updating. I have a # of subfolders I've created in O365 but they aren't appearing in TBSync in order to choose them to sync in Thunderbird. I am getting some (what I would call 'standard') subfolders in TBSync to choose such as Contact, Calendar, Tasks, and some other email accounts I have 'sync'd' into O365, but none of the actual email subfolders for the O365 account itself (i.e. 2024 Financials). In Thunderbird, the only folders I see to sync (Synchronization & Storage > Advanced)are: Inbox, Draft, Sent, and Trash What am I doing wrong or missing?

Gekose oplossing

Thanks for the reply sfhowes.

It only shows Sent and Trash folders. And this is AFTER clicking subscribe and refresh. And then even trying Unsubscribe + refresh and then Subscribe + Refresh.

???

Lees dié antwoord in konteks 👍 0

All Replies (3)

more options

TbSync is for calendars and contacts only. If you right-click the account in the Folder Pane, Subscribe..., Refresh, do you see a list of the subfolders that can be subscribed?

more options

Gekose oplossing

Thanks for the reply sfhowes.

It only shows Sent and Trash folders. And this is AFTER clicking subscribe and refresh. And then even trying Unsubscribe + refresh and then Subscribe + Refresh.

???

more options

I figured it out. Was a setting / config on the O365 side.

Thanks