We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Tabs and browser constantly crash

  • 2 antwoorde
  • 0 hierdie probleem
  • 2 views
  • Laaste antwoord deur zeroknight

more options

Every time I try to use Google Docs, Gmail, or use ShelterLuv (I work at a shelter), either the tab crashes or the whole browser does. I try to upload images onto ShelterLuv, but once I click "Browse" to view my pictures, the whole browser crashes. It is making it hard to do my job.

Crash report (most recent): bp-2ae75fbf-b2c6-4419-93fb-9ee600240401 That one is from me trying to upload an image onto ShelterLuv.

Thanks in advance.

Every time I try to use Google Docs, Gmail, or use ShelterLuv (I work at a shelter), either the tab crashes or the whole browser does. I try to upload images onto ShelterLuv, but once I click "Browse" to view my pictures, the whole browser crashes. It is making it hard to do my job. Crash report (most recent): bp-2ae75fbf-b2c6-4419-93fb-9ee600240401 That one is from me trying to upload an image onto ShelterLuv. Thanks in advance.

All Replies (2)

more options

I would also like to add that I have tried older versions of Firefox and I still have the same issue. Also, my drivers, my computer, my antivirus (which I installed because of this mess; I was having the issue before and thought maybe it was malware related), and my Firefox are all updated to the most current version. I have tried running Firefox in Troubleshoot mode and in Administrator mode and still resulted with the same issue.

more options
Signature: OOM (Out Of Memory) Available Page File: 8,056,832 bytes (8.06 MB)

Your Windows page file is running out, make sure it is set to automatic or system managed size.