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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Account disappeared and unable to add back again

  • 2 antwoorde
  • 1 het hierdie probleem
  • 35 views
  • Laaste antwoord deur sfhowes

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My account has disappeared in Thunderbird and I am unable to add it back again.

My employer uses microsoft outlook accounts, and I have thus relied on the Owl ad-on for years to access this account.

I appreciate that the problems that I am experiencing are likely due to Owl, but I would appreciate any insights anyone might have on the source of problems and how to overcome them.

If I use automatic configuration then the search does not seem to bring up Owl as it should according to the manual (i.e., there is no exchange/office 365 option).

I am also unable to add the account with manual configuration, and I get an "error is undefined" message. I have attached a screenshot

I have contacted Owl support but have not received a response.

Any help would be much appreciated.

Kristian

My account has disappeared in Thunderbird and I am unable to add it back again. My employer uses microsoft outlook accounts, and I have thus relied on the Owl ad-on for years to access this account. I appreciate that the problems that I am experiencing are likely due to Owl, but I would appreciate any insights anyone might have on the source of problems and how to overcome them. If I use automatic configuration then the search does not seem to bring up Owl as it should according to the manual (i.e., there is no exchange/office 365 option). I am also unable to add the account with manual configuration, and I get an "error is undefined" message. I have attached a screenshot I have contacted Owl support but have not received a response. Any help would be much appreciated. Kristian
Aangehegde skermkiekies

Gewysig op deur NoahSUMO

Gekose oplossing

This is very helpful in verifying the source of the problem. No response yet from Owl support.

You can still use Thunderbird with Owl if you downgrade from 115 to 102. The following instructions are very helpful.

https://www.reddit.com/r/Thunderbird/comments/16jwt7a/%E2%84%B9_how_to_downgrade_from_thunderbird_115_to_102/

Lees dié antwoord in konteks 👍 0

All Replies (3)

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Gekose oplossing

This is very helpful in verifying the source of the problem. No response yet from Owl support.

You can still use Thunderbird with Owl if you downgrade from 115 to 102. The following instructions are very helpful.

https://www.reddit.com/r/Thunderbird/comments/16jwt7a/%E2%84%B9_how_to_downgrade_from_thunderbird_115_to_102/

Gewysig op deur KSG

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This is fixed in the latest versions of Owl and ExQuilla.

https://addons.thunderbird.net/en-us/thunderbird/addon/owl-for-exchange/versions/