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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Padlock with red line in address bar

  • 10 antwoorde
  • 44 hierdie probleem
  • 132 views
  • Laaste antwoord deur Paul

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Since today my mobile android Firefox browser will not open any pages. It always shows the padlock with a red line through it. Tried most things?

Since today my mobile android Firefox browser will not open any pages. It always shows the padlock with a red line through it. Tried most things?
Aangehegde skermkiekies

Gekose oplossing

Hi Paul It is running 114.1.1 and today everything is fine. Didn't do anything but just unable to use all day yesterday. Cheers

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All Replies (10)

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Hi

Please can you check to see if you are using version 114.1.1.

(Open the Firefox for Android menu, select Settings and About Firefox at the bottom of the list.)

If not, please look for an update from the Google Play store.

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Gekose oplossing

Hi Paul It is running 114.1.1 and today everything is fine. Didn't do anything but just unable to use all day yesterday. Cheers

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After everything being OK yesterday it has returned again today. Unable to open any pages. Any idea!

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Still unable to use today

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Hi

Does switching between two tabs fix the problem?

Does switching to another app and then back to Firefox for Android fix the problem?

Do they have Android dark mode enabled?

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Tried everything but not worked for a few days now. Using Chrome at the moment

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Same issue. 114.2.0 (Build #2015957435), f986bd245f+ GV: 114.0.2-20230619081400 AS: 114.1

Switched to Ilght modus from dark modus. Restart, Reboot, Close all open tabs, normal and private tabs, ...

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Only way I found to solve it was uninstall and reinstall.

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I have this too. I also uninstalled and reinstalled. It lasted about 4-5 days before it went back to not opening pages and the red line across the lock. Using 114.2.0 now but I think it may have been happening in 114.1.? too.

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Hi

Thank you for your patience while we have been working to look into and resolve this issue.

Please look out for an update from the Google Play store for Firefox for Android version 115.0.1 that we believe should resolve the issue that you have been experiencing. If you see any further issues similar to this, please reply here and we can look into this further for you.