Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

huge Inbox

  • 5 antwoorde
  • 0 hierdie probleem
  • 2 views
  • Laaste antwoord deur faithdance59

more options

I have wondered in the past, why the Inbox file (without extension) is so big. Today I moved all subfolders and remaining message from the Inbox. So there is literally NOTHING in the Inbox, but the Inbox file is still nearly 3 GB. How is this possible?!? Are there invisible files, settings, etc. saved in it? Is there a way to reduce the file size?

Also the Drafts folder/file is 1 GB but there is nothing in it. I just emptied the Junk folder and it still shows up with nearly 1 GB. This is very strange.

Please advise! Thanks!

I have wondered in the past, why the Inbox file (without extension) is so big. Today I moved all subfolders and remaining message from the Inbox. So there is literally NOTHING in the Inbox, but the Inbox file is still nearly 3 GB. How is this possible?!? Are there invisible files, settings, etc. saved in it? Is there a way to reduce the file size? Also the Drafts folder/file is 1 GB but there is nothing in it. I just emptied the Junk folder and it still shows up with nearly 1 GB. This is very strange. Please advise! Thanks!

Gekose oplossing

Click the 3-bar appmenu icon in the upper right, Settings, General, Disk Space.

Lees dié antwoord in konteks 👍 1

All Replies (5)

more options

Messages are just hidden from view when they are deleted, and are only permanently removed when the folder is compacted (Compact from the right-click menu).

http://kb.mozillazine.org/Compacting_folders

more options

Thank you for the helpful answer @sfhowes.

Unfortunately, the link leads to a page that has last been updated in 2017. I know how to compact individual folders, but I can't find the general option for automatic compacting in my version (102.9.1 (64-bit)) on my Mac.

more options

faithdance59 said

I know how to compact individual folders, but I can't find the general option for automatic compacting in my version (102.9.1 (64-bit)) on my Mac.

It should be a recent document: Compacting folders.

more options

Gekose oplossing

Click the 3-bar appmenu icon in the upper right, Settings, General, Disk Space.

more options

Thank you - must have been some kind of temporary blindness - I finally found it after scrolling down for the umpteenth time