Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Weird non-working issue

  • 1 antwoord
  • 0 hierdie probleem
  • 4 views
  • Laaste antwoord deur TyDraniu

more options

Hello, I recently installed and uninstalled HitFilm. After doing that, Firefox is non-functional. I tried uninstalling and reinstalling (which required using Revo Uninstaller, because the program read as running even though it wasn't). Now when I install Firefox, it says that VRUNTIME140_1DLL was not found, even though the file is clearly in the Programs folder. Firefox installs, but won't navigate to any web pages. Chrome and Microsoft Edge work fine. I asked someone at the computer store and they were completely flummoxed. Please help!

Hello, I recently installed and uninstalled HitFilm. After doing that, Firefox is non-functional. I tried uninstalling and reinstalling (which required using Revo Uninstaller, because the program read as running even though it wasn't). Now when I install Firefox, it says that VRUNTIME140_1DLL was not found, even though the file is clearly in the Programs folder. Firefox installs, but won't navigate to any web pages. Chrome and Microsoft Edge work fine. I asked someone at the computer store and they were completely flummoxed. Please help!

All Replies (1)

more options
  1. Enter this link: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
  2. From the section Visual Studio 2015, 2017, 2019 and 2022 download the following executable file: vc_redist.x64.exe
  3. Install this file
  4. Restart the computer and run Firefox