Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Importing Thunderbird data to new computer

  • 1 antwoord
  • 1 het hierdie probleem
  • 5 views
  • Laaste antwoord deur david

chriso1
chriso1
more options

I tried to transfer Thunderbird data to my new laptop, using your instructions (https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer); I used Dropbox as the storage facility. However, all the emails in my inbox now have blank content.

I tried to transfer Thunderbird data to my new laptop, using your instructions (https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer); I used Dropbox as the storage facility. However, all the emails in my inbox now have blank content.

All Replies (1)

david
david
  • Top 10 Contributor
more options

Let's start over. Locate the profile on old computer. Look for the appdata>roaming>thunderbird>profiles.ini file. it is likely in appdata>roaming>thunderbird>profiles with a name of seemingly random characters. Copy that folder and store on old computer with a meaningful name, such as TBIRDPROFILE. Now, copy the file to new computer and store it anywhere you would like (I put mine in the c: root, e.g. c:\\TBIRDPROFILE. Now, right-click on the desktop shortcut for TB and add -p preceded by a space or two to the target line to the right of ...thunderbird.exe" and close the shortcut . Now, start TB and it will show a menu to select your profile. Select 'create profile' and browse to and select the one you just placed there. TB should now work with new profile. Once you confirm that all is okay, you can remove the -p.