Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Password autofill - Unlock Firefox not working

  • 3 antwoorde
  • 2 hierdie probleem
  • 23 views
  • Laaste antwoord deur Paul

maddawg836
maddawg836
more options

I recently uninstalled lockwise and set my autofill to firefox. I dont use a lock screen/pin and this is the main issue.

It keeps asking to unlock firefox and after pushing it several times, nothing happens. If I make a pin, it asks for pin then works. I can disable and it will work for a bit but then it stops.

Please give me the option to use my phone without a pin as I choose and use FF as my default as I have been forever :X

Thanks.

I recently uninstalled lockwise and set my autofill to firefox. I dont use a lock screen/pin and this is the main issue. It keeps asking to unlock firefox and after pushing it several times, nothing happens. If I make a pin, it asks for pin then works. I can disable and it will work for a bit but then it stops. Please give me the option to use my phone without a pin as I choose and use FF as my default as I have been forever :X Thanks.

All Replies (3)

JB
JB
more options

Mozilla was singularly unhelpful when I asked the same question....took just a month to figure it out after the "tech" support guy insisted it works. Well, it does, but.....Mozilla forces you to have a PIN, Password, or Pattern set in your Android device to unlock it when first using before they allow the app password feature to work. Apparently Mozilla thinks everyone has that set up. Damn...

maddawg836
maddawg836 Vraag-eienaar
more options

Yea that is the expected reply coming from them. They can't be bothered to fix their own problems because the are focused on redesigning and rebranding bullshit.

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi,

The people who answer questions here, for the most part, are other users volunteering their time (like me), not Mozilla employees or Firefox developers. If you want to leave feedback for Firefox developers, you can go to this link. Your feedback gets collected by a team of people who read it and gather data about the most common issues.

You can also file a bug report or feature request. See File a bug report or feature request for Mozilla products for details.