Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Restore Session!

  • 3 antwoorde
  • 1 het hierdie probleem
  • 43 views
  • Laaste antwoord deur cor-el

more options

Hi, When I open the computer I usually click on "Restor Session" and all the tabs I had open are installed automatically. Today when I wanted to open all the tabs again, I couldn't click on "restor Session", the link was not blue as usual, it was kind of erased blue and I can't click on it. I can't reinstall anything I had open. Is there a solution to reinstall the sessions I had open? Some I saved in bookmarks but not all. I look forward to answers!

Hi, When I open the computer I usually click on "Restor Session" and all the tabs I had open are installed automatically. Today when I wanted to open all the tabs again, I couldn't click on "restor Session", the link was not blue as usual, it was kind of erased blue and I can't click on it. I can't reinstall anything I had open. Is there a solution to reinstall the sessions I had open? Some I saved in bookmarks but not all. I look forward to answers!

All Replies (3)

more options

You may have corrupt sessionstore [v56] sessionstore.jsonlz4 file(s). Delete all sessionstore* files and the sessionstore-backups folder.

Don't delete the files if you need to rescue any data from them, just move them out of the profile folder to some location where Firefox doesn't look for them. You can try to read out their contents using this tool: https://www.jeffersonscher.com/res/scrounger.html


Type about:support<enter> in the address bar.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder

Linux: Under the page logo on the left side, you will see Application Basics. Under this find Profile Directory. To its right press the button Open Directory.

Locate the above file. Then rename or delete it. Restart Firefox.

more options

If these are missing or grayed out --

  • "3-bar" menu button > History > Restore Previous Session
  • (menu bar) History > Restore Previous Session

-- it could indicate that a session already was restored. Check whether you can recover any closed windows using either:

  • "3-bar" menu button > History > Recently Closed Windows
  • "Library" toolbar button > History > Recently Closed Windows
  • (menu bar) History > Recently Closed Windows

Note: Each window also has its own Recently Closed Tabs list.

Anything there from your previous session?

more options

If that doesn't work then maybe try to restore a recent upgrade.jsonlz4-<build_id> file.

Backup the session files in the sessionstore-backups folder in the Firefox profile folder to make sure not to lose possible important session data. Do NOT close Firefox when Firefox is already running.

You will normally find these files in the sessionstore-backups folder:

  • previous.jsonlz4 (cleanBackup: copy of sessionstore.jsonlz4 from previous session that was loaded successfully)
  • recovery.jsonlz4 (latest version of sessionstore.jsonlz4 written during runtime)
  • recovery.baklz4 (previous version of sessionstore.jsonlz4 written during runtime)
  • upgrade.jsonlz4-<build_id> (backup created during an upgrade of Firefox)

You can copy a file from the sessionstore-backups folder to the main profile and rename the file to sessionstore.jsonlz4 to replace the current file with Firefox closed.

  • make sure to backup the current sessionstore.jsonlz4

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).