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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Just updated to 78, lost most NAMES in my ADDRESS BOOK, but email info is still there for contacts, how can I recover names????

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  • Laaste antwoord deur Henry.M

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Updated to ver. 78 last week, all seemed OK in my INBOX. Today, I went to find someone in my ADDRESS BOOK and discovered that even though the email information for my contacts is still there, OVER HALF OF MY NAMES ARE GONE. For many, I can identify who they are from the email info, BUT there are a LOT of emails that do NOT match up with names, so for those several hundred missing names, have I lost them forever, or are they hiding someplace else in TBird? PLEASE let me know if there is some recovery way to get my NAMES back associated with the email info entries in my address books. I've added a lot of address book entries since my last backup (my bad), so really want to recover my recent address book NAMES if at all possible.

Thanks, Chas Pearson

Updated to ver. 78 last week, all seemed OK in my INBOX. Today, I went to find someone in my ADDRESS BOOK and discovered that even though the email information for my contacts is still there, OVER HALF OF MY NAMES ARE GONE. For many, I can identify who they are from the email info, BUT there are a LOT of emails that do NOT match up with names, so for those several hundred missing names, have I lost them forever, or are they hiding someplace else in TBird? PLEASE let me know if there is some recovery way to get my NAMES back associated with the email info entries in my address books. I've added a lot of address book entries since my last backup (my bad), so really want to recover my recent address book NAMES if at all possible. Thanks, Chas Pearson

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Hi, You can do it by restoring it from a previously created profile backup.