Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Forced Yahoo search every now and then

more options

Hello

My Firefox is acting quite quirky, as every now and then when I search something via my adress bar it uses Yahoo instead of Google. I have checked my extensions and my search tools and Yahoo never shows up there. One example which happened just now was this: I searched "Carnaval meers 2020" in my adress bar and when I pressed enter, the following URL popped up in it, sending me to a Yahoo search request: https://nl.search.yahoo.com/yhs/search?hspart=dcola&hsimp=yhs-001&type=gsp_dventures_00_00_ag25764&param1=1&param2=cat%3Dweb%26sesid%3D8cdb1ceb996de63fe58d1805e1846a64%26ip%3D92.110.185.189%26b%3DFirefox%26bv%3D72.0%26os%3DWindows-10%26os_ver%3D10.0%26pa%3Dgencoll12%26sid%3D4175dbbf066e92669c742075ebdf60b6%26abid%3D21412%26abg%3D25764%26a%3Dgsp_dventures_00_00_ag25764%26sdk_ver%3D%26cd%3D%26cr%3D%26f%3D%26uref%3D&p=carnaval%20meers%202020

Any help would be much appreciated.

Hello My Firefox is acting quite quirky, as every now and then when I search something via my adress bar it uses Yahoo instead of Google. I have checked my extensions and my search tools and Yahoo never shows up there. One example which happened just now was this: I searched "Carnaval meers 2020" in my adress bar and when I pressed enter, the following URL popped up in it, sending me to a Yahoo search request: https://nl.search.yahoo.com/yhs/search?hspart=dcola&hsimp=yhs-001&type=gsp_dventures_00_00_ag25764&param1=1&param2=cat%3Dweb%26sesid%3D8cdb1ceb996de63fe58d1805e1846a64%26ip%3D92.110.185.189%26b%3DFirefox%26bv%3D72.0%26os%3DWindows-10%26os_ver%3D10.0%26pa%3Dgencoll12%26sid%3D4175dbbf066e92669c742075ebdf60b6%26abid%3D21412%26abg%3D25764%26a%3Dgsp_dventures_00_00_ag25764%26sdk_ver%3D%26cd%3D%26cr%3D%26f%3D%26uref%3D&p=carnaval%20meers%202020 Any help would be much appreciated.

Gekose oplossing

Before you submit the search, what does Firefox say it plans to do with your input? For example:

  • shows a URL and says "Visit"
  • says "Search with Google" (or other search engine)

Could you test in Firefox's Safe Mode? In its Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, any userChrome.css/userContent.css files, and some other advanced features to help you assess whether these are causing the problem.

If Firefox is not running: Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.)

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" Help button > Restart with Add-ons Disabled
  • (menu bar) Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any improvement?

Lees dié antwoord in konteks 👍 1

All Replies (6)

more options

Gekose oplossing

Before you submit the search, what does Firefox say it plans to do with your input? For example:

  • shows a URL and says "Visit"
  • says "Search with Google" (or other search engine)

Could you test in Firefox's Safe Mode? In its Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, any userChrome.css/userContent.css files, and some other advanced features to help you assess whether these are causing the problem.

If Firefox is not running: Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.)

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" Help button > Restart with Add-ons Disabled
  • (menu bar) Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any improvement?

more options

Whenever I put something in, it always says "Search with Google".

After using Safe Mode for a few minutes, there haven't been any redirections to Yahoo. So it must be one of my Add-Ons, then?

more options

That seems the most likely explanation. Redirects sometimes sneak into unrelated add-ons, unfortunately. Yesterday, someone on Reddit mentioned that "Ratings Preview for YouTube" has this problem, for example.

more options

I do indeed have that Add-On! I'll keep it turned off until further notice.

Thank you so much.

more options

I have this problem too

more options

Hi jcbzns, if you test by restarting Firefox in its Safe Mode, does that make any difference?