Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox crashes

  • 3 antwoorde
  • 1 het hierdie probleem
  • 10 views
  • Laaste antwoord deur David Osipov

more options

Hello, my crash id is bp-e70a5cea-c2ed-4bed-a88b-f6fcd0200212 After the latest update of Windows 10 1909 my Firefox can't start!

Hello, my crash id is bp-e70a5cea-c2ed-4bed-a88b-f6fcd0200212 After the latest update of Windows 10 1909 my Firefox can't start!

Gekose oplossing

hello, there's a known incompatibility with 0patch unfortunately which can cause firefox to crash on startup - in case you're using that security software, you can refer to their workaround: https://0patch.zendesk.com/hc/en-us/articles/360011227079-Mozilla-Firefox-73-can-crash-upon-launching-when-0patch-Agent-is-installed

Lees dié antwoord in konteks 👍 1

All Replies (3)

more options

Gekose oplossing

hello, there's a known incompatibility with 0patch unfortunately which can cause firefox to crash on startup - in case you're using that security software, you can refer to their workaround: https://0patch.zendesk.com/hc/en-us/articles/360011227079-Mozilla-Firefox-73-can-crash-upon-launching-when-0patch-Agent-is-installed

more options

Thank you very much!! It was really unpredictable, especially after the Windows update :) I thought Microsoft released bad patches once again. I'll do everything to fix this thanks to you!

more options

Yes, everything is now working! Thank you for your help!