Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

HELP!!! How to fix missing messages on right pane from one single email account?

  • 5 antwoorde
  • 1 het hierdie probleem
  • 3 views
  • Laaste antwoord deur Diana G.

Diana G.
Diana G.
more options

I am using Mozilla Thunderbird to manage multiple email addresses. After the last update, one email addresses is not showing the messages on the right side. The email account and respective folders still show on the left pane with all the other accounts, but this one single account doesn't show the messages, the right page appear white.

I am using Mozilla Thunderbird to manage multiple email addresses. After the last update, one email addresses is not showing the messages on the right side. The email account and respective folders still show on the left pane with all the other accounts, but this one single account doesn't show the messages, the right page appear white.
Aangehegde skermkiekies

Gewysig op deur Diana G.

Gekose oplossing

Try this: right-click the BMG folder, Properties, Repair Folder.

Lees dié antwoord in konteks 👍 1

All Replies (5)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

I notice you are using 'Unified' view.

Menu icon > Folders > select 'All' Does this then display all that accounts folders and emails?

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

If reselecting Menu icon > Folders > select 'Unified' OR 'View' > Folders' > 'Unified' does not show those emails try the following.

In Thunderbird View > Folders > select 'All' Help > Troubleshooting Information click on 'Open Folder' button A new window opens showing contents of profile name folder.

Exit thunderbird now. Click on 'Mail' folder to see contents Delete: 'smart mailboxes' folder

Start Thunderbird

'View' > Folders' > 'Unified'

Diana G.
Diana G. Vraag-eienaar
more options

Thank you for your responses. However, none of these fixes addressed the situation. Here is a short video of the issue in hopes that someone can help me: https://dianagiorgetti.com/wp-content/uploads/2019/09/Thunderbird-Video-.mp4

sfhowes
sfhowes
  • Top 10 Contributor
more options

Gekose oplossing

Try this: right-click the BMG folder, Properties, Repair Folder.

Diana G.
Diana G. Vraag-eienaar
more options

sfhowes!!! I love you!!! You saved my life. Thank you very much!.