The Firefox suddenly stopped to remember a lot of data
Hi. I rebooted the computer, and the Firefox suddenly stopped (1) save and show history (2) save bookmarks icons (3) google autocomplete (4) save new bookmarks. So the address field does not complete anything at all. The history window is always empty, and does not show even the currently opened tabs. Tried to reopen the Firefox, or open in safe mode - does not help. Thank you.
Gekose oplossing
Hello and thank you. I did not reinstalled the Firefox yet. It looks too brutal to me, deleting a lot of info. So, I tried something else as a first step. I deleted all the Profiles directory and replaced it with the backup I made a couple of months ago. And it helped. There is no problem any more.
Lees dié antwoord in konteks 👍 0All Replies (6)
Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?
You probably did not pay attention. I already answered on this question in the first place.
Oops, sorry.
Let’s do a full clean re-install;
Download Firefox For All languages And Systems {web link}
Save the file. Then Close Firefox.
Using your file browser, open the Programs Folder on your computer.
Windows: C:\Program Files C:\Program Files (x86)
Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac
Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux
If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.
Do Not remove any profile folders.
After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.
http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia
Gekose oplossing
Hello and thank you. I did not reinstalled the Firefox yet. It looks too brutal to me, deleting a lot of info. So, I tried something else as a first step. I deleted all the Profiles directory and replaced it with the backup I made a couple of months ago. And it helped. There is no problem any more.
That would mean the problem was likely in the profile folder.
That was very good work. Well done. Please flag your last post as Solved Problem so others will know.
Back up and restore information in Firefox profiles. I use an add-on that makes backups of my user profile, Just In Case. Unfortunately, it is not compatible with the current Firefox.
Every now and then, open the profile folder and create a copy of the current profile as is to another location on your hard drive. This way you will have a backup.
If you do this each day, you will not lose much data. This should be done with Firefox Closed.
Note: In case you need to restore from these backups, you may need to overwrite old or corrupted files.