Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

TB seems to be loading twice , when I checked add/remove programs with CCleaner I noticed two of TB, one V. 52.6.0 and one V 52.8.0 can I remove 52.6.0

  • 3 antwoorde
  • 1 het hierdie probleem
  • 2 views
  • Laaste antwoord deur James

more options

While trying to eliminate a problem of duplicate files on my PC I noticed in CCleaner add/remove programs that two versions of TB exist, one 52.6.0 and another 52.8.0 and another called Mozilla Maintenance Service, should I remove the version 52.6.0, and what is the Mozilla Maintenance Service, I have never seen this "mozilla maintenance service" 1. Can and should I remove the older version? 2. Where do I find maintenance service?

The duplicate file problem and slow response from Thunderbird started about the same time. I also checked Windows Add/Remove programs and only one version shows there, 52.8.0, so CCleaner may just be showing junk left behind after the update, think I should remove the 52.6.0 with CCleaner?

God bless Thank you James

While trying to eliminate a problem of duplicate files on my PC I noticed in CCleaner add/remove programs that two versions of TB exist, one 52.6.0 and another 52.8.0 and another called Mozilla Maintenance Service, should I remove the version 52.6.0, and what is the Mozilla Maintenance Service, I have never seen this "mozilla maintenance service" 1. Can and should I remove the older version? 2. Where do I find maintenance service? The duplicate file problem and slow response from Thunderbird started about the same time. I also checked Windows Add/Remove programs and only one version shows there, 52.8.0, so CCleaner may just be showing junk left behind after the update, think I should remove the 52.6.0 with CCleaner? God bless Thank you James
Aangehegde skermkiekies

Gekose oplossing

re CCLeaner I would not allow CCleaner to have any access to scanning any Thunderbird folder as it can delete required files such as password etc. It causes quite a few issues when it is allowed to scan any Thunderbird folder.

I have checked my 'Control Panel' > 'Programs and Features' I recently updated to 52.8.0 I only have the one version.

Do not uninstall 'Mozilla Maintenance Service' .

Access 'Control Panel' > 'Programs and Features' select the 52.6.0 version and click on 'uninstall'

If both versions end up getting deleted then simply download fresh version from here: Choose prefered language and correct OS download. https://www.thunderbird.net/en-US/thunderbird/all/

Lees dié antwoord in konteks 👍 1

All Replies (3)

more options

Gekose oplossing

re CCLeaner I would not allow CCleaner to have any access to scanning any Thunderbird folder as it can delete required files such as password etc. It causes quite a few issues when it is allowed to scan any Thunderbird folder.

I have checked my 'Control Panel' > 'Programs and Features' I recently updated to 52.8.0 I only have the one version.

Do not uninstall 'Mozilla Maintenance Service' .

Access 'Control Panel' > 'Programs and Features' select the 52.6.0 version and click on 'uninstall'

If both versions end up getting deleted then simply download fresh version from here: Choose prefered language and correct OS download. https://www.thunderbird.net/en-US/thunderbird/all/

more options

in answer to your question....General info on mozilla-maintenance-service : https://support.mozilla.org/en-US/kb/what-mozilla-maintenance-service

more options

Toad-Hall said

in answer to your question....General info on mozilla-maintenance-service : https://support.mozilla.org/en-US/kb/what-mozilla-maintenance-service

That was easy, Thanks to all who helped, hope this answers my two questions, removing oldest of two TB versions and what was the maintenance -service for, now if I could find out how to remove the thousands of duplicate files that have been added to my computer, I will post a jpg of the effect in Thunderbird, hope someone knows how, I will also post in the regular TB questions area, again thanks to all, if I missed someone please let me know. God bless James