Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Why is Firefox unable to load/slow loading websites after updating? General fixes did not help.

  • 1 antwoord
  • 1 het hierdie probleem
  • 2 views
  • Laaste antwoord deur philipp

more options

Firefox is slow loading certain websites after updating to the latest version (58.0.2). I get an error message at the top reading "a web page is slowing down your browser" when trying to load websites e.g. youtube, tumblr, paypal, facebook, hotmail etc.

I read through the help article regarding this (https://support.mozilla.org/en-US/kb/fix-problems-connecting-websites-after-updating) and have tried clearing the cache and cookies, starting in safe mode and refreshing firefox, none of which worked. I read that it could be related to Avast firewall but I had no idea how to go about tweaking that for firefox.

This problem does not occur with when using another browser (e.g. Google Chrome/Microsoft Edge). In fact, I had this error while trying to write this question.

Any suggestions?

Firefox is slow loading certain websites after updating to the latest version (58.0.2). I get an error message at the top reading "a web page is slowing down your browser" when trying to load websites e.g. youtube, tumblr, paypal, facebook, hotmail etc. I read through the help article regarding this (https://support.mozilla.org/en-US/kb/fix-problems-connecting-websites-after-updating) and have tried clearing the cache and cookies, starting in safe mode and refreshing firefox, none of which worked. I read that it could be related to Avast firewall but I had no idea how to go about tweaking that for firefox. This problem does not occur with when using another browser (e.g. Google Chrome/Microsoft Edge). In fact, I had this error while trying to write this question. Any suggestions?
Aangehegde skermkiekies

All Replies (1)

more options

unfortunately this has been reported a couple of times by avast/avg users: https://bugzilla.mozilla.org/show_bug.cgi?id=1438829 we are in contact with them and hope they will release a fix for this soon