We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Why my desktop FireFox Quantum suddenly displays Amazon site in mobile screen style?

  • 2 antwoorde
  • 2 hierdie probleem
  • 3 views
  • Laaste antwoord deur cor-el

planodan
planodan
more options

Firefox has started displaying Amazon pages in mobile mode, i.e. everything grouped horizontally and stacked vertically. Amazon has no glue why. I'm running latest version of FF, 58.0 on 64 bit win7. I find nothing in settings regarding the style of display. Anyone seen this behavior before. It is only the Amazon site that is doing this. Thanks!

Firefox has started displaying Amazon pages in mobile mode, i.e. everything grouped horizontally and stacked vertically. Amazon has no glue why. I'm running latest version of FF, 58.0 on 64 bit win7. I find nothing in settings regarding the style of display. Anyone seen this behavior before. It is only the Amazon site that is doing this. Thanks!

Gekose oplossing

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache:

  • Options/Preferences -> Privacy & Security -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Options/Preferences -> Privacy & Security -> "Use custom settings for history" -> Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
Lees dié antwoord in konteks 👍 1

All Replies (2)

WestEnd
WestEnd
more options

I use and installed FF58 and use Amazon as well. But I don't see the screen your seeing. So can you post what it looks like so others can test if Amazon on their side does it or not.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Gekose oplossing

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache:

  • Options/Preferences -> Privacy & Security -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Options/Preferences -> Privacy & Security -> "Use custom settings for history" -> Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window