Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

How can I go back to FF 57?

  • 2 antwoorde
  • 8 hierdie probleem
  • 10 views
  • Laaste antwoord deur rafikiphoto

more options

I 'upgraded' to FF 58 last evening. It is slow and some of my sites don't work properly. I want to go back to FF 57 which was working OK. How can I do this?

I 'upgraded' to FF 58 last evening. It is slow and some of my sites don't work properly. I want to go back to FF 57 which was working OK. How can I do this?

Gekose oplossing

Thanks. I completed all that and there is some improvement except for my webmail page not rendering properly. I tried starting without addons and it was OK. Going through the installed addons one by one I found it was the Zoom for Firefox extension causing the problem.

Lees dié antwoord in konteks 👍 0

All Replies (2)

more options

uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do : https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer

Reinstall with Current Release Firefox 57.0.2 with a Full Version Installer https://www.mozilla.org/firefox/all/

Make sure : go to the Firefox 3 Bar Menu --> Options --> Privacy & Security panel and under Permissions check the setting to Prevent Accessibility Services from accessing your browser.

If high cpu usage : Go the 3 Bar Menu then Options --> General --> Performance and untick everything. change the recommended size lower then see how it runs. Note: 1 = No Multiprocessor = slow again. Try 2 Restart Firefox after making these changes please.


Please let us know if this solved your issue or if need further assistance.

Gewysig op deur Shadow110

more options

Gekose oplossing

Thanks. I completed all that and there is some improvement except for my webmail page not rendering properly. I tried starting without addons and it was OK. Going through the installed addons one by one I found it was the Zoom for Firefox extension causing the problem.