Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

How to restore old Thunderbird email account?

  • 1 antwoord
  • 2 hierdie probleem
  • 2 views
  • Laaste antwoord deur gild

more options

I just had a hard drive crash repaired. How can I get my old TB email acct back w/folders, old emails, etc. I had to start over with the same email address.

I just had a hard drive crash repaired. How can I get my old TB email acct back w/folders, old emails, etc. I had to start over with the same email address.

All Replies (1)

more options

Backups are the answer to problems like this.

If you have a recent backup of your Thunderbird profile on a separate drive, or if the repair person was able to recover the profile information from the damaged drive, then you are in luck. Messages that you have already downloaded have been stored inside your profile. This Support Forum has many articles on how to restore those messages, depending on your circumstances

If you have an IMAP mail account, like gmail, your old messages may still be on their servers, unless you specifically deleted them. A new installation of TB, configured properly, can still access those accounts and view any messages remaining on the server.

Backup! Backup! Backup!