Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox tab crashes

  • 5 antwoorde
  • 3 hierdie probleem
  • 1 view
  • Laaste antwoord deur FredMcD

more options

I am getting multiple tabs crashing very requently on 2 different devices. There is no crash report produced (maybe because this is a tab crash?) I have disabled all extensions, refreshed firefox, started in safemode - no difference.

The crash can be while looking at a pdf doc, in ms outlook, on yahoo news site ... seems very random . It is always just the 'Gah. Your tab just crashed' message .

note, this is hapenning on 2 devices, both running windows 10, both with the latest windows update (may have been part of the cause ? ). I do use sync, and I am logged in ot both devices

I am getting multiple tabs crashing very requently on 2 different devices. There is no crash report produced (maybe because this is a tab crash?) I have disabled all extensions, refreshed firefox, started in safemode - no difference. The crash can be while looking at a pdf doc, in ms outlook, on yahoo news site ... seems very random . It is always just the 'Gah. Your tab just crashed' message . note, this is hapenning on 2 devices, both running windows 10, both with the latest windows update (may have been part of the cause ? ). I do use sync, and I am logged in ot both devices

All Replies (5)

more options

About how long before the browser crashes?

Try to disable multi-process tabs in Firefox. You can disable multi-process tabs in Firefox by setting the related prefs to false on the about:config page.

browser.tabs.remote.autostart = false browser.tabs.remote.autostart.2 = false

http://www.ghacks.net/2016/07/22/multi-process-firefox/

Type about:config<enter> in the address bar. If a warning screen comes up, press the Be Careful button. At the top of the screen is a search bar.

more options

it's been a boit more stable in the last 24 hours .. the browser itself does not crash, just the tabs ..... I've experoinced aboot 4 i the last 2 hours, usually rich guis like outlook or media heavy like yahoo.... I'll set those autstart items now

more options

autostart was flase already, autostart.2 was modified and true - now set to flase ... thanks for help !

more options

still tab crashing fairly regularly though .... BBC news, Google drive, yahoo news

Gewysig op deur Malcolm

more options

Are there any crash reports? Error messages? What were you doing at the time? Web page content?


Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

You will need to restart Firefox for this to take effect so save all work first (e.g., mail you are composing, online documents you're editing, etc.,) and then perform these steps:

In Firefox 54 and below:

  1. Click the menu button New Fx Menu and select Options (Windows) or Preferences (Mac, Linux).
  2. Select the Advanced panel and the General tab.
  3. Uncheck Use hardware acceleration when available.
  4. Close Firefox completely and then restart Firefox to see if the problem persists.

In Firefox 55 and above:

  1. Click the menu button New Fx Menu and select Options (Windows) or Preferences (Mac, Linux).
  2. Select the General panel.
  3. Under Performance, uncheck Use recommended performance settings. Additional settings will be displayed.
    Fx55Performance-disableHWA
  4. Uncheck Use hardware acceleration when available.
  5. Close Firefox completely and then restart Firefox to see if the problem persists.

Did this fix your problems? Please report back to us!

If the problem is resolved, you should check for updates for your graphics driver by following the steps mentioned in these Knowledge base articles:

Thank you.