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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

My folders with ca 1500 emails disappered from my Inbox. The IT guy said they are gone because they were on-line. I still hope you will help me out.

  • 23 antwoorde
  • 3 hierdie probleem
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  • Laaste antwoord deur Joanna_TX

Joanna_TX
Joanna_TX
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I have many filters in my Inbox but sometimes important e-mails end up in Deleted folder. I was trying to move an e-mail from there to a folder in my Inbox titled ARES. This e-mail kept returning to the Deleted and suddenly I got a message that the folder ARES is not existing. I closed my laptop. After re-opened it, I checked the Inbox only to find that 95% of the folders in my Inbox were gone! Approx. 1500 emails. I checked with an IT guy and he said that nothing can be done because the e-mails were on-line and vanished. My software is protected by Norton. I run a full scan and it was ok, not virus at all. I still hope that maybe they are on some server of yours. You created the program therefore you should know how to help me out. Please give a simple answer or instruction what to do, as simple as possible. Regards, Joanna

I have many filters in my Inbox but sometimes important e-mails end up in Deleted folder. I was trying to move an e-mail from there to a folder in my Inbox titled ARES. This e-mail kept returning to the Deleted and suddenly I got a message that the folder ARES is not existing. I closed my laptop. After re-opened it, I checked the Inbox only to find that 95% of the folders in my Inbox were gone! Approx. 1500 emails. I checked with an IT guy and he said that nothing can be done because the e-mails were on-line and vanished. My software is protected by Norton. I run a full scan and it was ok, not virus at all. I still hope that maybe they are on some server of yours. You created the program therefore you should know how to help me out. Please give a simple answer or instruction what to do, as simple as possible. Regards, Joanna

All Replies (3)

Joanna_TX
Joanna_TX Vraag-eienaar
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Matt, In the ImapMail I found two files: imap-mail.outlook.com as a File Folder and imap-mail.outlook.com as MSF File. I checked the File folder. I found there INBOX.sbd. It contained some subfolders with the names of the folders which disappeared from my Inbox. I opened each of the subfolders and everyone was empty.

Matt
Matt
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Joanna_TX said

I opened each of the subfolders and everyone was empty.

How? Using notepad? what was the size of the file (the most important indicator of possible recoverable data.

Joanna_TX
Joanna_TX Vraag-eienaar
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Matt, there was option for me to open the imap-mail.outlook.com in the notepad program. See the 2 printscreens attached.

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