Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Will Firefox ever work for more than 3 minutes WITHOUT crashing???

  • 2 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

more options

For months now, Firefox has been crashing on my system multiple times a day. I uninstalled some time ago, then after a month,re-installed. Now the crashes are hourly! I am uninstalling and will NEVER use Firefox again.

Just thought you should know, the browser is attorcious.

For months now, Firefox has been crashing on my system multiple times a day. I uninstalled some time ago, then after a month,re-installed. Now the crashes are hourly! I am uninstalling and will NEVER use Firefox again. Just thought you should know, the browser is attorcious.

All Replies (2)

more options

Did you want to go through troubleshooting, or would I be wasting my time?

more options

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

If necessary then you can open about: pages via the location/address bar.

See:


You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.