Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

why is aol.com suddenly not responsive on my Mac running ios 10.9.5v and using Firefox 37.0.1?

  • 1 antwoord
  • 2 hierdie probleem
  • 8 views
  • Laaste antwoord deur FredMcD

trezzsc
trezzsc
more options

All of a sudden on my Mac running ios 10.9.5 and using Firefox 37.0.1, I am getting the spinning ball constantly when trying to do anything in aol.com....what is the problem and how can I fix it?

All of a sudden on my Mac running ios 10.9.5 and using Firefox 37.0.1, I am getting the spinning ball constantly when trying to do anything in aol.com....what is the problem and how can I fix it?

All Replies (1)

FredMcD
FredMcD
more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.