Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Firefox 36.0.1 won't go to the internet after resuming from sleep

  • 5 antwoorde
  • 7 hierdie probleem
  • 3 views
  • Laaste antwoord deur aplaypus

more options

After updating browser won't go to net after resuming from sleep. My internet shows it is connected. But nothing works. Other browser works fine . If i restarted everything works until my computer goes to sleep. -Firefox 36.0.1

-win8 - firewall - there's no problem -avast - there's no problem -add onns - there's no problem

In the Processes Tab firefox.exe won't End Process.

After updating browser won't go to net after resuming from sleep. My internet shows it is connected. But nothing works. Other browser works fine . If i restarted everything works until my computer goes to sleep. -Firefox 36.0.1 -win8 - firewall - there's no problem -avast - there's no problem -add onns - there's no problem In the Processes Tab firefox.exe won't End Process.

All Replies (5)

more options

Automatically connecting is a feature in the OS settings, however since this is not happening in other browsers.

It is possible to refresh the page and create a new connection?

more options

Not possible :-( Even In the Processes Tab firefox.exe won't End Process After restart everything works normally till next sleep :-(

more options

I'm having the same problem with FF 36.0.4. is there a solution? i cant find one.

more options

Does it have any effect if you toggle Offline mode a few times?

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that has effect.

more options

Hello -- I have a similar problem. I know the PC connects to the internet, Chrome works for example. However, Firefox shows ONLY plain white or plain black for EVERY TAB open.

I have noticed that BEFORE I have connected to the internet (I have a broadband modem), the TABs display fine, or show the familiar problem loading page.

After I connect, I get the white or black for every single tab, INCLUDING a couple of static HTML pages I had open on disk. I refreshed the tabs and the local HTML files. Same result plain white or plain black.

Also it is "not firefox" itself because Firefox chrome: pages such as the trouble shooting page:

  • about:support

Display just fine, So far it is a mystery.