Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Mozilla Thunderbird Portable installed on Surface 3 Pro worked a few times but now does not open while the process overheats the system. why?

  • 2 antwoorde
  • 1 het hierdie probleem
  • 4 views
  • Laaste antwoord deur sfhowes

ccolijn
ccolijn
more options

years of data in the installation (4GB); Surface 3 Pro with i7 8GB RAM and 256GB SSD the process is visible in Task Manager and absorbs around 35% of CPU time but no window is opened. It looks like a bug but without the interface window it's impossible to do any update.

years of data in the installation (4GB); Surface 3 Pro with i7 8GB RAM and 256GB SSD the process is visible in Task Manager and absorbs around 35% of CPU time but no window is opened. It looks like a bug but without the interface window it's impossible to do any update.

All Replies (2)

Gnospen
Gnospen
more options

Check if your firewall / virus protection is involved?

sfhowes
sfhowes
  • Top 25 Contributor
more options

If you can manage to launch TB, it may be a matter of disabling graphics hardware acceleration.

https://support.mozilla.org/en-US/questions/1039540