We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Won't load prefer files won't start

  • 1 antwoord
  • 1 het hierdie probleem
  • 3 views
  • Laaste antwoord deur philipp

more options

Firefox won't start says it can't find prefs files . I tried holding shift key at startup . I can't get it into safe mode to fix things . IVe had Firefox for 16 years I'm about to dump it this is second time in last year

Firefox won't start says it can't find prefs files . I tried holding shift key at startup . I can't get it into safe mode to fix things . IVe had Firefox for 16 years I'm about to dump it this is second time in last year

All Replies (1)

more options

hello Nilsw63, could you tell us the exact error message you are receiving when trying to launch firefox?