Hello justme39,

Can you follow this procedure :

[https://support.mozilla.org/en-US/kb/fix-problems-images-not-show#w_check...]

Happy new year

You can inspect and manage permissions for the domain in the currently selected tab via these steps:

• Click the "Site Identity Button" (globe/padlock) on the location/address bar
• Click "More Information" to open "Tools > Page Info" with the Security tab selected
• Go to the Permissions tab (Tools > Page Info > Permissions) to check the permissions for the domain in the currently selected tab

You can inspect and manage permissions for all domains on the about:permissions page.

• https://support.mozilla.org/kb/how-do-i-manage-website-permissions

justme39 said

While trying to delete a picture I had just uploaded (because it was too small), I inadvertently clicked a box to block pictures. This mistake action blocked all of Shutterfly pictures. I am devastated I cannot see my Granddaughter's pictures any more. Can you please advise me how I can undo my mistake?

To "InfinityOne" and "cor-el" I tried your solution suggestions and they did not correct my problem.I did, find the solution on the solution page (which was to "Reset" to original. This did work. Thank you both for your time and your willingness to help me. Sincerely, justme39

If it happens again then try to right-click the image if there is a placeholder and use "View Image Info" to open "Tools > Page Info > Media" with that image selected. Then you can see if the image is blocked.

If images are missing then check that you do not block images from some domains.

• Tap the Alt key or press F10 to show the Menu Bar

Check the permissions for the domain in the currently selected tab in "Tools > Page Info > Permissions"

Check "Tools > Page Info > Media" for blocked images

• Select the first image link and use the cursor Down key to scroll through the list.
• If an image in the list is grayed and "Block Images from..." has a checkmark then remove this checkmark to unblock images from this domain.

See also:

• https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
• http://kb.mozillazine.org/Images_or_animations_do_not_load
• http://kb.mozillazine.org/Websites_look_wrong

Thank you so much. Problem is solved for now but I will keep your info handy if problems recurs. Thanks again and Happy New Year.