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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Issue with Cognos 10.2

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I am running Cognos 10.2 reports in Firefox 17 version. Previously It was working fine but now I am not able to open the Cognos reports. Please help.

I am running Cognos 10.2 reports in Firefox 17 version. Previously It was working fine but now I am not able to open the Cognos reports. Please help.

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Hi sumeetk,

I understand that you are using an older version of Firefox to use Cognos. Please check your update history to see if there was any changes to the addons/plugins that you have to make sure the two are compatible. 

Please also contact Cognos support to make sure the two are still compatible and for further troubleshooting.