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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I had firefox with my mac for last two years, all the sudden today I was asked to update so I did so, now it is not working

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  • Laaste antwoord deur FredMcD

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please help! I have always used firefox and it asked me to update today and now it no longer opens. It says "apple does not recognize developer" I have lost all my bookmarks because I deleted and tried downloading again. Still didn't work. MY info and bookmarks are gone and now I can even use firefox. I'm so disappointed. Please help.

Cory

please help! I have always used firefox and it asked me to update today and now it no longer opens. It says "apple does not recognize developer" I have lost all my bookmarks because I deleted and tried downloading again. Still didn't work. MY info and bookmarks are gone and now I can even use firefox. I'm so disappointed. Please help. Cory

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Hello,

Your profile information is stored in a different location so your bookmarks and settings should still be intact.

Please see the article Firefox can't be opened after you install it on a Mac - How to fix.


For future reference: https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

You can also backup (and restore if you've backed up using these) extensions and preferences easily:

Gewysig op deur CoryMH

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Are you sure you updated from Mozilla?

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Download Firefox Full Installer For All languages And Systems {web link} Save the file. Then;

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Uninstall Firefox from your computer {web link}

After, reboot the computer. Then run the full installer.