Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Downloads repeatedly ask to open even when I have already done so

  • 2 antwoorde
  • 1 het hierdie probleem
  • 18 views
  • Laaste antwoord deur M_Buzz

more options

A couple of recent downloads, which I have now deleted from the download list, keep asking to download a minute or two after Firefox is started up. This is the window:


"You have chosen to open:

  MSetup.exe
    which is a binary file (18.9 MB)
    from: http://download.microsoft.com

Would you like to save this file?

                         Save File      Cancel"

Why is this happening? How do I prevent it? Or is it a bug?

A couple of recent downloads, which I have now deleted from the download list, keep asking to download a minute or two after Firefox is started up. This is the window: -------------------------------------------------- "You have chosen to open: MSetup.exe which is a binary file (18.9 MB) from: http://download.microsoft.com Would you like to save this file? Save File Cancel" ---------------------------------------------------- Why is this happening? How do I prevent it? Or is it a bug?

All Replies (2)

more options

You can check the downloads folder in the History Manager or the about:downloads page to see if you can locate unfinished downloads and remove them. Note that entries may show more than once, so check the full list.

You can also check the home page setting to be sure that you haven't set multiple home pages.

You can check for problems with the places.sqlite database file in the Firefox profile folder.

You can check for problems with the sessionstore.js and sessionstore.bak files in the Firefox profile folder that store session data.

Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost and you will have to recreate them (make a note or bookmark them if possible).

more options

The downloads had already been done - there was no need to do it again. I tried "about:downloads". Only one of them was there so I deleted it. The other wasn't listed so it couldn't have been that. I tried places-maintenance and that didn't solve it. I closed the Microsoft pages from which the downloads originally came - and that solved it. But Thanks, anyway.